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Terms of service

Welcome to Nexus Haul. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website, services, and communication channels, including SMS communications. By accessing or using our services, you agree to be bound by these Terms.

1. Use of the Website

You agree to use our website for lawful purposes only. You may not use the website in a way that may damage, disable, or impair our services or interfere with other users’ use.

2. Intellectual Property

All content on this website, including logos, graphics, text, and software, is the property of Nexus Haul and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

3. User Submissions

By submitting any form on our website (e.g., the Contact Us form), you agree to provide accurate, current, and complete information. You also agree not to submit any false or misleading information.

4. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Visiting such sites is at your own risk.

5. Limitation of Liability

Nexus Haul will not be liable for any damages that arise from the use or inability to use our website or services. This includes direct, indirect, incidental, or consequential damages.

6. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

7. SMS Terms & Conditions

7.1. SMS Consent Communication:

Phone numbers collected for SMS consent will not be shared with any third parties or affiliates for marketing purposes.

7.2. Types of SMS Communications:

By consenting to receive SMS messages from Nexus Haul, you may receive texts including:

  • Service updates
  • Dispatch or logistics updates
  • Appointment or delivery reminders
  • Customer support follow-ups
  • Account or billing notifications

Example:
“Hello, your freight delivery is scheduled with Nexus Haul on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

7.3. Message Frequency:

Message frequency may vary.
Example: You may receive up to 4 SMS messages per week regarding your deliveries or account status.

7.4. SMS Messaging Fees:

Standard message and data rates may apply depending on your carrier’s plan and location (domestic/international).

7.5. Opt-In Methods:

You may opt-in to SMS messaging by:

  • Submitting our Contact Us form
  • Filling out a checkbox on a digital or paper form
  • Providing verbal consent to a Nexus Haul representative

7.6. Opt-Out Method:

To stop receiving SMS messages, reply “STOP” to any message you receive. You can also contact us directly at support@nexushaul.com to be removed.

7.7. Help:

If you require assistance, reply “HELP” to any SMS or email us at support@nexushaul.com.

7.8. Disclosures:

  • Message and data rates may apply
  • You can opt out at any time by texting “STOP”
  • For help, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages
  • Message frequency may vary

8. Governing Law

These Terms shall be governed in accordance with the laws of [Your Country/State].

9. Contact Information

If you have any questions or concerns about these Terms, you may contact us at:

📧 support@nexushaul.com
🌐 https://nexushaul.com

10. Indemnification

You agree to indemnify, defend, and hold harmless Nexus Haul, its affiliates, directors, employees, partners, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt (including legal fees) resulting from:

  • Your use of the website or services;
  • Your violation of these Terms;
  • Any third-party claims arising out of your content, conduct, or use of the site.

This obligation remains in effect even after you stop using the website or services.