Privacy Policy

Nexus Haul website is owned by Nexus Haul, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Nexus Haul, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Nexus Haul website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Nexus Haul, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@nexushaul.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:Effective Date: 1st May, 2025

Nexus Haul is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any information you may provide when you fill out a contact form.

Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We do not actively collect or store any personal data from users unless they voluntarily provide it via the Contact Us form.

When you submit a message through the Contact Us page, we may collect the following information:

• Name

• Email address

• Phone number

• Message content

• Company Name

• Fleet Details

We do not record or log IP addresses, browser information, cookies, or device identifiers for visitors who do not submit any forms.

2. How We Use Your Information

We only use the information provided through our Contact Us form for the following purposes:

• To respond to inquiries or support requests.

• To communicate with users only when requested or required based on their inquiry.

We do not sell, rent, or share this information with third parties for marketing purposes.

3. SMS and Phone Number Policy

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes. Phone numbers will only be used for direct communication initiated or requested by the user.

4. Information Sharing and Disclosure

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation.

• Protect or defend our rights or property.

• Prevent or investigate possible wrongdoing in connection with the website.

• Protect the personal safety of users or the public.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect the information you provide via the Contact Us form. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. User Rights (for EU Residents)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

To exercise these rights, please email us at: support@nexushaul.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please read their privacy policies before submitting any personal data.

8. Policy Placement and Format

• This Privacy Policy is accessible from all pages of our website through the footer.

• The policy is presented in a single-page format for easy readability.

• It may also be made available as a PDF upon request.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be reflected on this page with an updated effective date. Continued use of our website after any updates constitutes your agreement to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: support@nexushaul.com